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Cookie Policy

The Bank uses what are called cookies in order to simplify the use of its Internet sites. This policy statement is to inform you on the use of cookies on our Internet sites and on how you can manage them.


A cookie is a small text file sent to and stored on your computer, smartphone or any other Internet-enabled device (hereafter referred to collectively as a computer) when you visit a website. Cookies are very useful because they allow a website to recognise you, log your movements from page to page, and thus provide an additional service to enhance your user experience. This consists in improving your browsing comfort, providing a secure connection and tailoring page content to your interests. The information contained in cookies is stored for a limited period of time. It relates to your page visits, any advertisements you may have clicked on, the type of browser you are using, and the information you have provided to the site (this avoids having to re-enter your data). This information is sometimes linked to your IP address.


There are different cookie types:

Enduring cookies: These cookies are not deleted when you close your browser or your session. They make it possible for your preferences, such as the language, to be remembered on a subsequent visit. They can also be used to provide you with personalised information on the basis of your surfing history and your actions on our site.

Session cookies: These cookies are present and are used during your session on an e-banking site. They are deleted when you end your session or close your browser. They make it possible to ensure the security of your session and to identify you.


Cookies enhance your browsing experience on our site and allow you to access secure areas. You can consent to cookies being stored on your computer and you can change your mind at any time by altering your browser settings. You have a number of options, depending on the type of browser you are using. You can accept or block all cookies or those from a particular source. And you can programme the browser to display a message asking you to authorise or block a cookie that is about to be installed on your computer.

To make or change a choice, check the Help menu or the relevant section of your browser.


Depending on the jurisdiction, you have the right to access and deny the use of any data that concern you. In Luxembourg, that right is laid down in the Act of 2 August 2002, as amended.

You can deny enduring or session cookies, please check the Help menu or the relevant section of your browser.

Please note that if your computer is used by more than one person or has multiple internet browsers, some of your cookie options may not be permanent, either because you are using a different browser or because a third party has changed your browser settings. We are unable to prevent these externalities and therefore cannot guarantee that the choices you make will be permanent.