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REMOTE SUPPORT

WHAT IS BOMGAR?

"Bomgar" is a web application that establishes a direct connection between your computer and the Bank GPB International S.A Helpdesk.

HOW DO I PROCEED?

You will need to download a certified application that you should run without saving or installing it on your PC.

WHAT ARE THE RISKS OF USING THE BOMGAR APPLICATION?

Bomgar products are secured using encryption technology. As access is restricted to viewing only, no application can be installed on your PC.

Bank GPB International S.A Helpdesk can only view your screen with your express authorisation. Each Bomgar session must be authorised each time the other party wishes to access your PC. You may interrupt or end the Bomgar session at any time. As access to your PC is restricted to viewing only, Bank GPB International S.A Helpdesk  cannot conduct any operations (such as transactions) via this application.

I hereby confirm that I have read the above explanations and that Bank GPB International S.A Helpdesk has provided all information regarding the Bomgar application. I have understood how this application works and wish to use it. I accordingly authorise the Bank GPB International S.A Helpdesk to view my computer screen.

I hereby represent that I am aware of the inherent risks of this application and expressly authorise the Bank GPB International S.A Helpdesk  to view the information on my screen during the Bomgar session. 

I hereby discharge Bank GPB International S.A of all consequences that may arise from the use of Bomgar. Consequently, Bank GPB International S.A specifically shall not be held liable for any violation of its secrecy obligation through the use of Bomgar.

 By clicking the "Accept" Button I acknowledge that i have read and accept the terms of the above conditions and wish to use the Bomgar application.